Virtual assistant for thousands of enquiries
GPIC has developed virtual assistance solutions for public organisations, making it possible to answer frequent enquiries automatically, traceably and at any time. These solutions help reduce operational load, improve response times and make better use of internal knowledge. In specific use cases, the assistants handle thousands of daily interactions with high levels of accuracy.
- Challenge
- Automate frequent enquiries and make better use of available data.
- GPIC solution
- Virtual assistants, applied AI and data governance.
- Result
- Faster, traceable and available responses.
- Daily enquiries
- 5,000+
- Accuracy
- up to 95%
- Time savings
- up to 70%

